lead
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- June, 2025
Bio – Cathy Meli
Cathy brings over 30 years of comprehensive insurance industry expertise to the Schechter Benefits team, which she joined in September 2022. As a seasoned professional, she excels in account management, claims resolution, eligibility troubleshooting, COBRA administration, business implementation, and exceptional customer service. Before joining Schechter Benefits, Cathy successfully managed diverse client portfolios ranging from small businesses with just 2 employees to large organizations with 1,000+ members. As team leader for both union and non-union accounts, she has cultivated strong relationships with insurance carriers and their representatives, ensuring seamless service delivery and optimal outcomes for clients.
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Bio – Tammy Masters
Tammy Masters joined the Schechter Benefits team in January 2024 as a Lead Account Manager, bringing over two decades of comprehensive insurance industry expertise. In her current role, she expertly manages client relationships, handles day-to-day administrative operations, navigates renewal processes, and serves as a dedicated resource for employees seeking guidance on benefits and claims resolution.
With a distinguished 20-year career spanning benefit carriers, associations, and PEOs, Tammy has developed exceptional proficiency across multiple disciplines including group benefit sales, administration, compliance, and human resources. Her extensive background includes carrier representation for benefit plans, conducting thorough compliance reviews, and implementing precise employee payroll auditing systems—providing Schechter clients with the benefit of her multifaceted industry knowledge and problem-solving capabilities.
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- May, 2016
Kelly Miller
As a Lead Account Manager, Kelly Miller works on a day to day basis with clients to assist them with renewals, claims, billing issues. With her team, she works to ensure that clients are well taken care of and all questions and concerns are addressed. She also works to ensure new business is completed as necessary.
Prior to joining Schechter Benefits , Kelly has spent 24 years in the insurance industry including working for a Managing Agent for BCBSM, Third Party Administrator and Agency as well as working with Robert Schechter & Associates for 7 years from 1992-1999.
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- July, 2015
Bio – Laura McDermott
Laura McDermott joined the Schechter Benefits team in November 2007. As Lead Account Manager, her role is to work with clients as a day to day contact for their insurance needs. With her team, she helps the client create a benefit program that suits their needs and budget. She then helps the client implement and administer their benefit program.
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Bio – Stacey Farlow
Stacey Farlow joined the Schechter Benefits team in September 2003. As Lead Account Manager her role is to work with clients as a day to day contact for their insurance needs. With her team, she helps the client create a benefit program that suits their needs and budget. She then helps the client implement and administer their benefit program.
Prior to joining Schechter, Ms. Farlow worked in the insurance industry for 8 years. Ms. Farlow is a graduate of Union County College and became a licensed agent in 2006.
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- July, 2015
Bio – Jim McDonald
In his current role as Lead Account Manager, Jim McDonald manages client benefits packages and enrollment processes on a day to day basis, ensuring any issues that arise are resolved quickly. Jim works with clients to implement programs that best suit their needs.
Previously, Jim worked on the carrier side and has also been an agent. He has been licensed since 2000.
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Bio – Sharlene Ellard
Sharlene joined the Schechter Benefits team in February 2012 to provide administrative support for the Lead Account Managers. She handles a variety of responsibilities and is heavily relied on for her efficiency and strong administrative skills.
Prior to joining Schechter, Sharlene was an Administrative Underwriting Analyst, New Business Manager, Team Leader and Case Manager at Accuquote in Illinois. She is a graduate of Michigan State University.
The team at Schechter Benefits Advisors has a real grasp on any issues affecting our business. They know the insurance industry inside and out. They have been a wonderful partner, personally and professionally, throughout the growth of our organization.